hank.for electricians
How it worksWhy Hank
Answering service for electricians · licensed · residential + light commercial

Outages don't take messages.

Half your panel is out and the customer is standing in the dark. They want a licensed electrician answering, not a voicemail. Hank picks up, qualifies whether it's a real outage or a tripped breaker, and books a truck for the right slot — service call quoted up front.

● founder-led · onboarding the first 25 shops
· licensed-electrician aware· keep your number· works with ServiceTitan, Housecall Pro, Jobber
Hank · jobs feed
live · today
● Hank handled · 4m agojob #0301
Greg Park · half the house dark
Confirmed not a tripped breaker — main panel issue. House on Cherry. $129 service call quoted, booked today 2pm.
● Hank handled · 30m agojob #0300
Lisa Tran · EV charger install quote
Tesla wall connector, garage 30ft from panel · estimate visit booked Wed 10am
● Needs you · 1h agojob #0299
Atlas Property Group · 8-unit panel upgrade
8-unit residential building, all 100A panels going to 200A. Hank flagged commercial — wants you involved.
● Early access · onboarding the first 25 electrical shops· founder-led · we hand-walk your setup· direct line to the founder
The math

When the lights are off, the customer doesn't leave a voicemail.

35%
of calls to electrical shops go unanswered during the workday
$420
average value of a residential electrical service call lost when a customer hangs up
85%
of customers who can't reach you call the next licensed electrician on the list

Estimates based on public industry benchmarks (BrightLocal, ServiceTitan, Jobber) cross-checked with trade-forum threads. Run the math for your shop →

How Hank works

Three steps. You're live before the next service call.

STEP 01
Tell Hank about your shop
License number, service area, service-call fee, what kind of work you take (residential / commercial / EV / panels), emergency policy. Five minutes.
STEP 02
Forward the line
One toggle. Hank picks up when you can't. Same number for the customer.
STEP 03
Dispatch the truck
Hank pulls the symptom, the address, the time slot, the quoted service call. You tap to dispatch. Hank texts the customer the ETA.
Hear Hank

He sounds like a person — one who knows the difference between a tripped breaker and a real outage.

Hank doesn't read a script. He knows your service area, your service-call fee, what work you take, and the basic triage every electrical shop does on the phone before sending a truck.

Sample call · half the house out
0:55 · Cardinal Electric demo
Transcript · live
Hank
Cardinal Electric, this is Hank — what's going on?
Caller
Half my house lost power. Living room and kitchen are out, bedrooms are fine.
Hank
Okay — quick check first: have you tried resetting the breakers? Look in your panel for any switches that are halfway between on and off.
Caller
I checked, none of them tripped. They all look normal.
Hank
Got it — that's not a simple breaker, that's a panel issue or a feeder problem. We can get a licensed electrician out today, service call's $129. What's the address?
Caller
1820 Cherry Street.
What's in the box

Everything a receptionist would do for an electrical shop, except licensed and never on lunch.

Triages before dispatching
Tripped breaker? Hank walks them through the reset. Real outage? Truck dispatched. You stop rolling on calls that resolve themselves.
Quotes your service call
Hank says your service-call fee up front and confirms before booking. No awkward pricing conversation when the truck arrives.
Knows EV / panel / commercial
EV charger install, 200A upgrade, multi-unit work — Hank flags those as estimate visits, not service calls.
License-aware framing
Hank tells the customer a licensed electrician is coming. Compliance and trust in one breath.
Captures the symptom right
What's out, what works, what was happening when it died — Hank pulls enough that your tech rolls with the right parts.
Plays nice with your tools
ServiceTitan, Housecall Pro, Jobber, Google Calendar — Hank pushes the job to your dispatch board.
From the builder

I'm building Hank solo. I'm onboarding electrical shops one at a time so I can sit with you on the setup — your service-call fee, what you triage on the phone, what you flag as an estimate. You'll have my number from day one. If something's off, you tell me, I fix it that day.

ZS
Zach Schwartz
Founder · Schwartz Software Group
FAQ

Stuff electricians ask before they sign up.

Will it sound like a robot?
No. Well-tuned 2026 voice models are hard for most callers to distinguish from a person on routine business calls. Best test: listen to the sample call, then call our demo line. If he doesn't pass for you, you don't pay.
Does it walk customers through a basic breaker reset?
Yes. Roughly a quarter of 'outage' calls are tripped breakers — Hank handles those without dispatching a truck. You save the truck roll.
How does it handle estimate vs service-call work?
Hank flags EV chargers, panel upgrades, multi-unit, and commercial work as estimate visits. Service-call work gets quoted and booked.
Will it represent us as licensed?
Yes. Hank tells the customer a licensed electrician is coming. The script always names your license number on request.
Can I keep my number?
Yes. Customers call the same number they always have. We forward your line.
Does it work with ServiceTitan / Housecall Pro / Jobber?
Yes. Hank pushes the booked job to your dispatch board.
How do I get started?
Tell Hank about your shop, flip the switch. Most electricians are live the same afternoon.
Other trades Hank serves
Answering service for plumbers →Answering service for hvac →Answering service for roofers →Answering service for landscapers →

Stop sending outages to voicemail.

Founder-led early access. Hand-walked setup with the first 25 shops.

Drop your email and I’ll reach out the moment your seat opens. You’ll have my number from day one.